Privacy Policy

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While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Satpalda. We believe that strong electronic privacy is crucial to the ongoing growth and success of the Internet as a service, commercial and entertainment medium. Here then, is our promise to our individual customers:

We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.

We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.

We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.

We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, been authorized by the customer, or are required by law.

We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.

We will tell customers in plain language initially, and at least once annually, how they may remove their names from marketing lists. At any time, customers can contact us to remove their names from such lists.

Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.

We will attempt to keep customer information complete, up to date, and accurate and to notify us about errors which we will promptly correct.

We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfills our promise in the many nations in which we do business.

Internet Privacy Policy

We want you to understand what personally identifiable information (“Information”) that is collected through a website operated by Satpalda and how it may later be disclosed. You can visit our website and find out about Satpalda’s products and services and use value-added services that may be available without giving us any Information about yourself. If you must register at our website to use one of its features or are interested in being contacted by Satpalda about its products and/or services, you may input Information about yourself at the website. Where available, you may update your contact Information online. Otherwise, you will need to contact Satpalda at the telephone numbers provided in order to do so.

Non-customers who receive promotional e-mail messages about Satpalda’s products and services may elect to not receive (‘opt out’ of) further messages. If you opt out from receiving these e-mail messages, we will retain your e-mail address solely for the purposes of honoring your request.

In order to provide better service, we may use “cookies”, which may be set by us or by another company for us. A cookie is a small piece of information that a website stores on your web browser that can later be retrieved and read only by the same site. We use cookies for administrative purposes and to enhance your online experience. For example, we may use cookies to track the number of visitors to our site or to enable us present rotating information to you at our site. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.

Usage Of Information

Satpalda collects Information about customers through information it receives from its affiliates and other sources. If you wish to review Information provided on our online information form, you can contact us to request a copy of the personal account information you provided. There may be a charge for certain Information that is requested. It may also be possible for Customers to review and change contact information such as address, phone and e-mail information and updating their personal profile.

The Information we collect about you comes from the following sources:

Information we receive from you through inquiry and correspondence letters or other forms, such as your name, address, telephone number, and email address.

Information about your dealings with us, our affiliates, or non-affiliated third parties.

Information we receive from you when you contact us by phone, fax, email, registering on our website or visiting our offices.

Information we receive about you from other sources.

Satpalda may share Information with several types of entities, including other affiliates as well as non-affiliated third parties, as described below.

Our affiliates are the organization who we have tie-ups and partnerships with. Affiliates to whom we may disclose personal information about you are in several different businesses.

Non-affiliated third parties are those that are not part of Satpalda. We may disclose personal information about you to non-affiliated third parties.

From time to time, we may change this Internet Privacy Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

Effective Date: This policy was last modified on May 1, 2011